Question 1

What is Breakawave?

Accepted Answer

Every business has customers with needs it can't meet. Breakawave gives you one link to send those customers to businesses you trust. You deliver nothing and you're paid on every one that converts. It's free to join.

Question 2

What is a Connector?

Accepted Answer

A business whose customers ask for things it doesn't offer. You place one link where your customers already are. When one of them needs something outside what you do, the request goes to a business you trust, and you're paid on every connection that converts.

Question 3

How does it actually work?

Accepted Answer

You register, place your link (email signature, invoices, website) and invite the businesses you already trust. When a customer asks for something you don't offer, they use your link, the request goes to a business you trust, and that business delivers it. Every converted connection pays you. Requests, statuses and payments all sit in your dashboard.

Question 4

What does it cost?

Accepted Answer

Nothing. Joining is free, inviting the businesses you trust is free, and there's no subscription. You're paid when a customer you send converts. If you also list your own service, you pay a success fee only on customers sent to you who convert.

Question 5

How long does setup take?

Accepted Answer

Under a minute for your account. If you want to list your service as well, another 5-10 minutes to apply, and you're live within two business days. Then place your link and start inviting.

Question 6

How do I invite the businesses I trust?

Accepted Answer

From your invite page at breakawave.com/invite. Type a first name and an email, choose whether they'll send you customers, you'll send them customers, or both, and Breakawave sends the invitation for you. Nothing to forward. You're told when they register.

Question 7

What if I don't know a business for something my customers need?

Accepted Answer

Send the request through anyway. It goes to approved partners in that category, and if there isn't one yet, we go and find one and keep you posted.

Question 8

Can Breakawave build out partners for me?

Accepted Answer

Yes. If you want a specific business chosen for your customers, rather than whichever approved partner takes the request, we source and vet one per service and you approve or decline it before anything goes live. That's a paid service. Anything you invite yourself is free.

Question 9

Do I choose who my customers are sent to?

Accepted Answer

Yes. Businesses you invite are yours, and your customers' requests go to them. Anything outside your circle goes to partners Breakawave has approved. Either way the customer came to you first, and you gave them somewhere trusted to go.

Question 10

Do my customers get anything for going through my link?

Accepted Answer

Often, yes. Partners can attach a customer benefit to their service, such as a discount or a free first session, for customers who arrive through Breakawave. Where one exists, your customer sees it when they're connected.

Question 11

Will this distract my team or customers?

Accepted Answer

No. There's nothing for your team to manage; the request goes straight to the business that delivers it. For your customers it's a service they were already looking for, offered by you at the moment they need it.

Question 12

How do I get paid?

Accepted Answer

Every connection that converts pays you a share of the success fee the partner pays Breakawave. Your dashboard shows each connection and what it paid you. We pay you directly. Nothing to invoice.

Question 13

What's my revenue potential?

Accepted Answer

The free report estimates it from your customer base in about three minutes, before you register. Once you're live there's no ongoing cost, and every connection that converts adds to it.

Question 14

Can I list my own service too?

Accepted Answer

Yes. Apply when you register or later from your account. Businesses you trust send their customers to you, and you pay a success fee only on the ones that convert. You set that fee when you apply.

Question 15

What is Breakawave?

Accepted Answer

Breakawave connects you with customers who are already asking for what you do. Businesses whose customers need your service send them to you through Breakawave. You take the requests you want and pay a success fee only when a customer converts.

Question 16

What is a Partner?

Accepted Answer

A business that delivers a service other businesses' customers are asking for. You receive customer requests, choose which to take, and pay only on the ones that convert.

Question 17

Can any business join as a partner?

Accepted Answer

Any business can apply, free. We review every application and you're live within two business days. Your account takes under a minute and the application another 5-10.

Question 18

What does it cost?

Accepted Answer

Nothing to join and no subscription. You set the success fee for your service when you apply, and we confirm it before you go live. You pay it only when a connected customer converts. Nothing is owed on requests that don't.

Question 19

How do I set my success fee?

Accepted Answer

You set it when you apply, either as a percentage of what you invoice the customer or a fixed amount per customer, and we confirm it before you go live. A useful way to think about it: every business spends something to win a customer. A customer sent to you through Breakawave has already asked for your service, so the success fee replaces that cost rather than adding to it. For example, a business that spends 30 percent of revenue on sales and marketing might set a 15 percent success fee, give 10 percent to the customer as a benefit, and keep the rest.

Question 20

What is the customer benefit?

Accepted Answer

An optional offer for customers who reach you through Breakawave: a discount, a free first session, or something extra included in the service. You set it when you apply and can change it any time. It's shown to customers sent to you, so being connected through Breakawave feels like special treatment, and it gives the business that sent them a reason to keep doing it.

Question 21

How do requests reach me?

Accepted Answer

In your dashboard and by email, with what the customer needs and when. You reply through the platform, so the customer, the business that sent them and you are all on the same record.

Question 22

Do I have to take every request?

Accepted Answer

No. Take the ones that fit and decline the rest quickly, so the customer isn't left waiting. Anything you don't respond to is rerouted.

Question 23

When and how do I pay?

Accepted Answer

When the customer goes ahead. You upload your invoice to the customer in the platform and Breakawave bills you the success fee. Requests that don't convert cost nothing.

Question 24

Who sends me customers?

Accepted Answer

Businesses whose customers ask for what you do: the ones you invite from your own network, and the ones already on Breakawave in your category.

Question 25

Can I get customers from businesses outside my own network?

Accepted Answer

Yes. Being live means you're open to opportunities. When a business on Breakawave wants a named partner for its customers in your category, we bring it to you, and you approve or decline each one. Taking one of these channels carries a fee. Requests that reach you through your category are free to receive; you pay only when a customer converts.

Question 26

Can I send my own customers to other businesses too?

Accepted Answer

Yes. Every account has a connection link. Send your customers to businesses you trust and you're paid on every one that converts. It's free to use.