Question 1

What is a Connector?

Accepted Answer

A Connector is a business whose customers ask for services it does not offer. You add one link, we handle the rest, and you earn on every connection.

Question 2

What is Breakawave?

Accepted Answer

Every business has customers with needs they can't deliver on. Breakawave curates partnerships to meet those needs through a single link, zero delivery, and you earn on every outcome.

Question 3

How does it actually work?

Accepted Answer

You add one link to your existing customer touchpoints. When a customer asks for a service you don't provide, they're connected to a vetted partner who delivers it. You earn revenue on every successful connection, and we handle everything else.

Question 4

What does it cost to get started?

Accepted Answer

Nothing. Joining is free, and you can invite providers you already trust at no cost, attributed to you. If you want us to go further, we offer a paid build where we find, vet, and negotiate new services for your customers, and you approve or decline what we bring you. We cover how that works on your enrolment call.

Question 5

How long does setup take?

Accepted Answer

You can be live the same day. Register free, place your link, and invite providers you already trust. If we're building services out for you, allow a few weeks, since we source, vet, and get your sign-off before anything goes live.

Question 6

Will this distract my team or customers?

Accepted Answer

No. There's no work for your team to manage. For customers, it's a service they already want, offered the moment they need it.

Question 7

Will this affect my brand or customer relationships?

Accepted Answer

Every partner is vetted before joining your ecosystem, so your customers get a reliable experience that reflects well on you. These are services they'd search for anyway, so you're adding value by pointing them somewhere trusted.

Question 8

Do I choose which partners are in my ecosystem?

Accepted Answer

Yes, two ways. You can invite providers you already trust, free, and they're attributed to you. For services beyond your circle, we source and vet candidates, and you approve or decline before anything goes live.

Question 9

How do I get paid?

Accepted Answer

You earn revenue on every successful connection made through your link. Earnings are tracked in your dashboard and paid to you directly. The exact split is confirmed when you register, before anything goes live.

Question 10

What's my revenue potential?

Accepted Answer

Your free report estimates the revenue your customer base could generate, so you can see the upside before you commit. Once your ecosystem is live, it keeps earning in the background with no ongoing cost to maintain.

Question 11

What is a Partner?

Accepted Answer

A Partner is a business that delivers a service customers are already asking for. You receive qualified customer connections and pay only when work completes.

Question 12

What is Breakawave?

Accepted Answer

Breakawave is a partnership ecosystem that connects you with customers actively looking for the services you provide.

Once you're approved and set up, you start receiving qualified customer requests you can choose to take on.

Question 13

Can any business join as a partner?

Accepted Answer

Not automatically. Breakawave is demand-first, so we only bring on partners once we've identified a customer channel for your service through our clients.

Partners are added in proportion to the demand we've already found, never ahead of it.

If there's no channel for your service yet, you can join the waitlist and we'll be in touch when demand is there.

Question 14

What does it cost to join?

Accepted Answer

Joining is free, and there are no monthly fees or per-connection costs. The one-time channel activation fee of $1,500 + GST applies only when we present you a qualified client channel and you choose to accept it. The success fee applies per completed project once you've been paid by the customer.

Question 15

How many customers will a channel bring me?

Accepted Answer

We don't forecast volumes, and we won't invent numbers. What we show you is the evidence: the business behind the channel, the size of their customer base, and why their customers ask for your service. You judge the opportunity, and you pay nothing to decline.

Question 16

How does the success fee work?

Accepted Answer

It's performance-based, so you only pay when a customer completes a service with you, never if the work doesn't go ahead.

The fee is a percentage of the total project value, charged once per completed project rather than as a subscription, with GST applied.

Your rate is agreed when you join and varies by service, with flat rates available where they suit the work.

Question 17

How am I invoiced for the success fee?

Accepted Answer

When a customer completes a service with you, you upload their invoice through your partner dashboard.

Breakawave then issues a separate invoice for your agreed success fee, based on the customer invoice amount. You have 14 days from the customer's invoice closure date to pay it.

For example, at an agreed 20% success fee:

Customer invoice: $1,000 + GST

Breakawave invoice: $200 + GST (20% of $1,000)

Question 18

Do I have to accept every customer request?

Accepted Answer

No. You choose which requests to accept, and accepting a customer connection costs nothing.

You're never charged for requests you pass on.

Question 19

How do I win more connections?

Accepted Answer

Each request goes to no more than five partners, so you're competing in a focused field, not an open one. That keeps quality high for the customer too.

Because places are limited, accepting quickly matters.

From there, a competitive success fee or an optional Customer Benefit, like a small discount or bonus inclusion, makes customers more likely to choose you.

Question 20

Will the customer requests be qualified?

Accepted Answer

Yes. Requests come from real customers actively looking for the service, so you're responding to genuine demand rather than chasing cold leads.