Frequently Asked Questions
General
Breakawave is a Connection Platform designed to connect businesses and individuals with trusted service providers.
Breakawave's reward system enables individuals and businesses to get paid by sharing their Connection Link with their community or customers that results in the successful connections of solutions.
Businesses on the platform are termed 'Solution Providers' and can connect with new customers who request their solutions.
To find and request solutions on Breakawave:
1. Account Setup: Register to setup your free account.
2. Find Solutions: Discover solutions that meet your needs of your community.
3. Connect Solutions: Request or share solutions with your community via your Connection Link.
By connecting solutions through Breakawave, you're:
1. Help your community or customers save time and money
2. Enable your community to access certain discounts and perks that Solution Providers may provide.
3. Establishing yourself as a trusted Connector within your community.
Through Breakawave, you can provide real value to your community and get paid.
Successful connections generate you reward income.
As you identify areas where Breakawave solutions can benefit your community or customers, you can increase your reward income over time.
Breakawave reward system is not employment and there is no limit of connection rewards you can earn.
Breakawave operates on a success fee with Solution Providers which can vary in rates.
The process to receive reward payments is as follows:
1. Solutions are requested via your Connector Link that is available in your registered account.
2. The Solution Provider confirms the request was successful with Breakawave.
3. The Reward is then paid to you from Breakawave via PayID (10% of the Breakawave success fee).
Please note that timings on pay out will vary, typically between 30-60 days.
For Businesses
Breakawave operates on a performance-based success fee, meaning businesses only pay when a customer successfully completes a service. The fee is calculated as a percentage of the total project value or invoice.
Key points about the success fee:
✅ One-Off, Per Deal or Per Project – The success fee applies to each completed transaction. This means:
• For one-time deals, a single success fee is charged.
• For recurring projects, the fee applies per project rather than as an ongoing charge.
✅ Flexible Fee Structure – The fee is typically a percentage but can also be negotiated as a flat rate, depending on the service.
✅ Competitive Advantage – Businesses that offer a higher success fee may receive priority in customer connections.
✅ Industry-Aligned Rates – It’s recommended to set rates based on standard sales & marketing percentages in your sector.
✅ Tax Considerations – GST is applied to the agreed rate.
✅ Low-Risk Growth – Many businesses attribute the success fee to their sales and marketing budget, ensuring payment is tied to successful customer outcomes.
Rates are determined when a business joins Breakawave and may vary based on the type of service offered.
Here's a breakdown of the invoicing process:
1. Successful Service Completion: After the Breakawave customer has completed service with your business, you'll need to upload the invoice into your Business Portal.
2. Breakawave Invoice: Based on the agreed success fee and the customer's invoice amount, Breakawave will send you (the Solution Provider) a separate invoice for the success fee.
Example:
Agreed Success Fee Rate: 20% +gst
Total Customer Invoice: $1,000 +gst
Breakawave Invoice: $200 +gst (20% of $1,000)
Payment Due Date: You'll have 14 days from the customer's invoice closure date to pay the Breakawave invoice.
Connection Credits are a small fee charged for accepting the customer request. A Connection Credit is valued at $10. The amount charged ranges between 0.20-1% of the request value.
Connection Credit structure:
$1-$500 = N/A
$500-$999 = 0.5 Credit
$1000 - $2000 = 1 Credit
$2001 - $5000 = 2 Credits
$5001 - $10,000 = 4 Credits
$10,001 or more = 5 or more Credits
Connection Credits directly connect you with customers who have completed qualified questions and requested your services. They also enable Breakawave Consultants to establish your solutions throughout suitable customer networks.
Need more information? If you have any further questions about Connection Credits or how they work, please don't hesitate to contact us.
Customer benefits are special offers or additional benefits that many Solution Providers on the Breakawave platform offer to incentivize customers. Benefits help deliver exceptional value to anyone using our platform. These benefits can include:
Discounts: Reduced pricing on goods or services.
Value-Added Services: Extra features or benefits included with the purchase.
Breakawave's Commitment to Customer Value: Breakawave works closely with Solution Providers to ensure high levels of customer service and satisfaction.
Breakawave offers a growing selection of goods and services 'Solutions' that can enhance your customer experience and boost your revenue. Instead of relying solely on selling your own services, you can leverage our platform to:
1. Curate valuable solutions: Find solutions that align with your customer needs that compliment your existing offerings.
2. Promote these solutions: Easily integrate curated solutions into your website, email campaigns, or other customer touch points using your Connection Link inside your Business Portal.
3. Earn reward income: Breakawave will handle the entire process, from customer connection to reward payment. You receive 10% of Breakawave's fee uncapped from all additional conversions.
Example:
You operate an accounting firm and use Breakawave to provide solutions that compliment your accounting, such as IT support or HR consulting to your clients. This not only adds value for your customers but generates your business additional revenue.
For Consultants
A Breakawave Consultant is a freelance professional who helps businesses and individuals utilize the Breakawave platform to achieve their goals. Breakawave Consultants focus on the following:
Connecting Solutions: Consultants help businesses & individuals curate the right solutions based on their specific needs and requirements and earn reward income.
Revenue Generation: Consultants can help businesses to become a total solution by connecting new customers and generating passive income from connecting additional solutions through the platform.
In essence, Breakwave Consultants help to create more interconnected communities, fostering collaboration and growth.
The Breakawave Consulting opportunity offers a flexible and rewarding way to build a freelance career, or augment existing ventures. It provides a unique opportunity to generate ongoing income without the constraints of traditional employment.
Key benefits of this model include:
1. Flexibility: Work on your own schedule from anywhere in Australia.
2. No set hours: There are no fixed working hours.
3. Diverse opportunities: Connect people with an expansive number of products & services.
4. Passive income: Earn multiple ongoing commissions from successful connections.
5. No traditional requirements: There's no need for a boss, a physical office, or a capped income.
With Breakawave, you can:
1. Leverage our network: Benefit from Breakawave's curated solutions and community to expand your reach and opportunities.
2. Ongoing professional development: Develop a range of personal and professional skills.
3. Earn passive income: Earn ongoing commissions from the businesses and individuals you connect.
As a Breakawave Freelance Consultant, you don't need to sell products or services. Your role is to connect businesses and individuals with the right solutions, earning passive income from connections.
Once you meet specific requirements, you can also:
a. Offer one-on-one consulting: Provide personalized guidance and support to individuals or businesses.
b. Earn consulting fees: Receive additional income for your consulting services.
By joining Breakawave, you can streamline your freelance career, reduce administrative burdens, and increase your earning potential.
Breakawave Consultants earn income in the following ways:
Connection Income:
• Connections: Connect individuals or businesses to solutions on the Breakawave platform and earn ongoing commissions for their activity.
Consulting Income:
Upon completion of specific training in the Breakawave Academy, you can begin offering one-on-one consulting services via the platform and earn fees for your expertise.
Essentially, you earn by connecting people with solutions on the Breakawave platform. Whether you're passively introducing businesses or actively providing consulting services, there are numerous opportunities to grow your Breakawavve freelance business.
1. Express Interest: Reach out via our Contact Us form to start the process.
2. Discovery Call: We'll schedule a call to learn about your experience and goals.
3. Approval Process: We'll review your application to ensure you're skills align.
4. Agreement and Fees: Review and sign the agreement and pay a licensing & training fee via the app.
5. Onboarding: We'll set up your account and schedule your initial training session.
6. Kicking Goals: Begin your Breakawave Academy training to complete the associated development.
7. Coaching Calls: Your coaching calls work in conjunction with your Academy learning.
It's that easy! Let's get you started on your Breakawave Consultant journey.